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    • Bass Hunter X2 wired earphone with pillow comfort
    • Bass Hunter Pro premium wired metallic earphone
    • Duraflex B-10 In-Ear Wireless Flexi Neckband with Silicon Case
    • Clasp S02 Sport Wireless earbuds with powerful audio
    • Carbon XZ01 Smart Audio Sunglasses with nylon lens & True wireless stereo
    • Optio XZ01 Smart Audio Sunglasses with nylon lens & True wireless stereo
    • Shield Z1 Audio sunglasses with Bluetooth 5.0
    • Elite XZ01 Audio Frame with Anti-blue light lens & True wireless stereo
    • Carbon XZ01 Audio Frames with Anti-blue light lens & True wireless stereo
    • Shield Z1 Audio Frames with Blue light blocking Lens

    Warranty

    Best-in-industry, hassle-free replacement warranty

    FAQs

    • General
    • Query regarding B2B?
    • Where we can find the MAC ID of the product?
    • Where we can find the serial number for registration?
    • How can we register the Xertz product?
    • I have lost my invoice copy, what should I do?
    • I want to register a complaint regarding a product?
    • I am unable to login, why?
    • I want to change my product colour?
    • Payments
    • What is Cash on Delivery?
    • Payment for the order has been deducted from my account, but no order details have been received?
    • Are there any hidden charges when I make a payment?
    • How do I make my payments at www.xertz.in?
    • Returns & Replacements
    • Who will bear the courier charges for sending product?
    • When will I receive my refund?
    • When are returns acceptable?
    • I have not received my product after replacement yet?
    • What is the procedure after replacement has been placed?
    • My product has not been picked up for replacement yet?
    • What if the item is damaged or you want a replacement?
    • Cancellations
    • How long will it take to complete the cancellation request?
    • How do I cancel my order?
    • Shipping
    • What are you supposed to do if you haven’t received the invoice?
    • Why does the estimated delivery time vary for different items?
    • When can I expect the delivery of my product?
    • Why does the delivery date does not match with the delivery timeline?
    • What are the delivery charges?
    • I want to change my delivery address?
    • How to track your order?
    • Warranty
    • What is covered under warranty?
    • Where customer can get spare parts/accessories?
    • If the product is repairable, then what is the charges?
    • Can Xertz repair or service the out of warranty product?
    • Does the product bought it from retail store will be genuine?
    • Do you provide extended warranty on replaced product?
    • How can I check warranty period?
    • What documents are required for warranty claim?
    • What is not covered under warranty?
    • What is covered under warranty?